EverGreen Recreational Vehicles was honored for the third year in a row with the RV Dealers Association (RVDA) Quality Circle Award. The announcement made July 28, 2011, prior to the “Celebrate Excellence: All-Industry Gala,” event on Wednesday, October 5, 2011. This event at Rio All-Suite Hotel and Casino in Las Vegas will recognize EverGreen Recreational Vehicles as a Quality Circle Award recipient.
The award results from manufacturers who received at least 15 dealer responses and a score of 80 percent or above in overall dealer satisfaction in the association’s 18th Annual Dealer Satisfaction Index (DSI) survey.
“Our top priority at EverGreen is to be the benchmark for quality products and the best dealer support in the industry,” states Doug Lantz, president and COO of EverGreen. “As a company, winning this award for the third year in a row reinforces our commitment to excellence.”
Through their responses in the DSI, dealers established the EverGreen brand as having done an outstanding job of working with their retail partners over the past year.”
When rating their brands/manufacturers, RVDA asks dealers to express, confidentially, their level of satisfaction on eight core issues: sales support, sales territory, vehicle design, vehicle reliability/quality, competitive price/value, parts support, dealership warranty support and overall dealer communications.
